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Chatbot answers missing documentation sources Resolved

July 13, 2026, 1:49 a.m.

Timeline · 2 updates
  • Resolved July 13, 2026, 10:30 a.m.

    We rolled back the upgrade, new conversations return sources again.

  • Identified July 13, 2026, 1:49 a.m.

    Our vector database provider auto-upgraded its server version, breaking retrieval. Chatbot answers are being generated without documentation context or sources. The Search API and widget search are not affected.